What is a Home Care Package?

Older woman is raising s small dumbell while looking at a younger woman

Stay at home, the way you want.

Home Care Packages that start with you

As we get older, it naturally gets harder to do the daily tasks we need to live well. And when you’re used to taking care of things yourself, asking for help can feel daunting.

But with a little support, you can stay safe, independent and well in the comfort of your home and community for as long as possible. Whether it’s help around the house, or support to stay healthy at home, we’re here for you.

Because our aged care starts with you.

What is a Home Care Package?

A Home Care Package is a pool of funding you receive from the government to help you live safely and independently at home and stay connected to your community.

Your Home Care Package funding can be used to access a range of services, such as nursing and allied health as well as household and personal support. Click here to find out more about our services.

Home Care Packages are designed to support older people who need more assistance than the Commonwealth Home Support Program (CHSP) can provide.

There are 4 levels of care on a Home Care Package:

  • level 1: Basic care needs (may include help with everyday tasks such as cleaning, meal preparation and gardening)
  • level 2: Low care needs (may include household and personal help, and nursing)
  • level 3: Medium care needs (may include household and personal help, and nursing)
  • level 4: High care needs (for people with complex care needs who are eligible for residential aged care but would prefer to stay at home)


Who is eligible for a Home Care Package?

Home Care Packages are available to anyone aged 65 and over (or 50 and over for Aboriginal and Torres Strait Islander people) who needs services to help them continue living at home, and:

  • is at high risk of being admitted to residential care but wants to stay at home
  • lives alone or has a carer who needs support to care for them
  • needs support, advocacy or monitoring to live well at home
  • needs ongoing case management to plan, coordinate, monitor and match services to their care needs
  • has complex needs and requires flexible services and/or more services than are currently available
  • needs services or resources that are not currently available through other programs.

To be eligible to choose Merri Health as your Home Care Package provider, you must live in North or West Metropolitan Melbourne.


Have a question that isn’t answered here?

Contact us to discuss your or your loved ones needs and we will be happy to help.

Button image to phone home care package team on 98137430 or click to send an email