Manager, Primary Care – Children's Health
Join Our Growing Team at Holstep Health!
Merri Health is now becoming Holstep Health—a new chapter in delivering high-quality healthcare to our communities.
• Position: Manager, Primary Care – Children’s Health.
• Location: West Heidelberg & Coburg.
• Job Type: Full-time.
• Reports To: Director – Aged and Primary Care.
• Travel: Required to regional Victoria.
YOUR NEW ROLE:
At Holstep Health, we are dedicated to delivering high-quality care for children and families across our community. We are looking for an experienced and passionate Manager, Primary Care – Children’s Health to lead and develop our multidisciplinary teams, ensuring the successful delivery of services in line with strategic objectives and funding guidelines. Join us in shaping the future of children's health care!
You will be responsible for leading the Primary Care Children’s Health programs, including multidisciplinary allied health services and School Readiness teams, and ensuring the efficient and effective delivery of services that meet local needs and funding guidelines. The role includes overseeing service development, operational performance, financial management, and stakeholder engagement while ensuring the program meets strategic objectives and high-quality performance standards.
YOU WILL BE RESPONSIBLE FOR:
Reporting to the Director – Aged and Primary Care, the Manager of Primary Care – Children’s Health will lead the Primary Care Children’s Health programs, including multidisciplinary allied health services and School Readiness teams, including regionally based teams. This role ensures services are delivered efficiently and effectively to meet local needs and funding guidelines.
The Manager will be responsible for overseeing service development, operational performance, financial management, and stakeholder engagement, while ensuring the program meets strategic objectives and high-quality performance standards.
Key Responsibilities:
• Service Development & Innovation:
Lead the development of children’s health services in an integrated way, aligned with Holstep Health’s strategic goals. Drive innovation and identify new business opportunities to grow the reach and impact of Primary Care Children’s Health, while considering resource allocation, consumer needs, and emerging trends.
• Operations Management:
Oversee the daily operations of the Primary Care Children’s Health programs, support and work with the Team Leaders to enure the smooth functioning of services. Meet performance KPIs in collaboration with the Director of Aged & Primary Care, and ensure compliance with funding arrangements, standards, and best practices.
• Financial & Information Management:
Demonstrate strong financial management skills by developing, monitoring, and ensuring adherence to the annual budget, service agreements, and funding guidelines. Provide accurate and timely financial reporting and advice to the Director and management team.
• Stakeholder Engagement and collaboration:
Establish and maintain positive relationships with internal and external stakeholders, including community partners, clients, and other healthcare providers. Ensure that the program aligns with community needs and expectations.
• Risk & Compliance Management:
Identify and manage risks across all areas of the program. Ensure effective risk management procedures are in place and that services are delivered in accordance with Holstep Health’s policies, industry standards, and regulatory requirements.
• Client Experience & Satisfaction:
Monitor client outcomes and ensure systems are in place to track satisfaction levels. Address client feedback, complaints, and issues in accordance with Holstep Health’s policies, maximizing client retention and satisfaction.
• Leadership & Team Management:
Lead and mentor the allied health and Primary Care Children’s Health teams, fostering a collaborative and high-performing work environment. Manage a mobile workforce across a large geographic area, ensuring continuity of services, particularly during emergencies.
• Data & Reporting:
Prepare and present reliable and succinct reports, data, and analyses to the Director and management. Ensure the timely submission of performance reports, outcomes, and other key metrics.
WHAT YOU NEED TO SUCCEED:
To thrive in this role, you'll bring:
• Bachelor’s degree in Healthcare Management, Nursing, Allied Health, or related field (Master’s degree preferred).
• Proven experience in managing primary care services, particularly in children’s health, with a strong understanding of the healthcare industry and funding structures.
• Demonstrated leadership ability, with experience managing multidisciplinary teams.
• Strong financial management acumen, including budgeting, forecasting, and reporting.
• Experience in stakeholder engagement, risk management, and compliance.
• Ability to analyse data and make evidence-based decisions to improve service delivery.
• Excellent communication, interpersonal, and problem-solving skills.
• Knowledge of relevant healthcare standards, best practices, and regulatory requirements.
• Experience in service mapping, partnership development, and responding to industry reforms is highly desirable.
WHAT WE OFFER:
At Holstep Health, we embrace diversity, inclusion, and flexibility, encouraging you to bring your whole self to work. As part of our team, you’ll be supported in your growth and professional development. We also offer:
- Generous salary packaging
- Flexible work arrangements
- Opportunities for additional leave
To learn more, visit our Work for Us page.
HOW TO APPLY:
Review the attached position description and learn more about us on our website. To apply, please send your CV and a cover letter detailing your experience to Ivy Rangel at jobs@merrihealth.org.au
Applications close: 12 March 2025
At Holstep Health, we celebrate diversity and inclusion. No matter your background, religion, sexual orientation, age, or gender, we encourage all individuals to apply and bring their unique perspectives to our team.