Our Leadership team

Tassia Michaleas

Chief Executive Officer

BEC, BSW, MBA, AFCHSM, GAICD

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Tassia has extensive experience in the not-for profit and community sector and commenced her career in community health in 1996. Tassia has experience working across leaderships and operational areas and takes a pro-active approach in developing and delivering innovative services and programs, to identified and emerging community needs. Tassia has strong skills in advocacy, streamlining of systems and processes, effective engagement of stakeholders and developing partnerships. Tassia is committed to and has an in-depth understanding of the values and philosophy of community health, including issues related to access, diversity and the social model of health. 

Tassia holds Bachelor of Economics, a Bachelor of Social Work and a Master of Business Administration. She is an Associate Fellow of the Australian College of Health Service Management and a Graduate of the Australian Institute of Company Directors.


Heleni Bagiartakis

General Manager, Carers 

MBA, MAP

Driven by values and a strong sense of social justice, Heleni is passionate about driving social impact. With more than 20 years' experience in leadership and operational roles across the health, aged care, education and training sectors; Heleni has a strong focus on shaping and influencing the policy, design and delivery of services to the vulnerable in communities.

Heleni is experienced in leading high performing, cross-functional teams; and brings metrics-based best practices and contemporary organisational psychology science to lead transformational change that delivers exceptional outcomes for business, consumers and stakeholders.

Heleni holds a Master of Business Administration, a Masters of Applied Positive Psychology, a Bachelor of Arts and a Diploma of Education. 

Gavin Thompson

Chief Financial Officer

B.Bus (Acc), GAICD, CPA

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Gavin has held a range of senior finance positions across not for profit, corporate and international sectors. He has worked in financial management in the homelessness and community service sector as well as roles in a variety of industries such as Aerospace, Investment Banking, Software Development, Retail Banking, Hotels and Trustee services.

Gavin has skills in providing strong financial stewardship to organisations while maintaining a co-operative and helpful approach to aid service delivery programs.

Gavin holds a Bachelor of Business, is a Graduate of the Australian Institute of Company Directors and is a Certified Practising Accountant (CPA).


Amy Jackman

Acting Chief Operations Officer

Amy is an experienced, values-driven leader with more than 20 years’ experience working in the community health, not-for-profit, legal and professional services industries. She brings exceptional knowledge and demonstrated practice in risk compliance and management, commercial facilities management, developing high performing teams, and delivering projects that affect multiple stakeholder groups.


Shadi Hanna 

General Manager, Aged and Primary Care

MBA, GAICD

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Shadi has extensive experience in leading multidisciplinary teams and a broad range of programs and services in the community health and community care sectors. He has held senior and executive management roles across a range of health, primary care and local government organisations.  

Committed to providing quality services that are responsive to local needs, Shadi is a registered physiotherapist and has a Graduate Diploma in Health Service Management, a Master of Business Administration and is a Graduate of the Australian Institute of Company Directors.