Feedback and complaints
Feedback is important to us.
Comments, compliments and complaints help us improve services, how we do things and provide you with a better experience. When dealing with a comment, compliment or complaint, we will make sure that:
- We treat you with dignity and respect
- We communicate openly and honestly
- We promote creativity and innovation
- We are flexible and respond to the needs of our community
- We know that everyone has something to contribute and learn
How can I provide feedback?
You can do one of the following:
- Fill out the form below
- Call (03) 9389 2234
- Email quality@merrihealth.org.au
- Send us your feedback by mail to:
Quality Team
Merri Health - Feedback and Complaints
Ground floor, Unit 4, 19 Pentridge Blvd, Coburg VIC 3058
If you want to complain to an external agency, please click here.